Accessibility testing

Test access across the whole user journey.

Exercise keyboard navigation, readable content, form errors and screen reader journeys on critical flows.

Talk to usExplore service
Evidence from the actual interactionExample workflow
Review areaEvidence to establish
KeyboardReach controls and follow the task order
Screen readerUnderstand names, status and errors
Responsive useRead and act at zoom and small widths

Prepare the conversation

What needs attention in your system?

Select the areas you want to discuss. Download the list to share with your team.

Check focus order, visible focus, dialogs and complete workflows without a pointer.

Test names, roles, states and announcements with representative screen reader journeys.

Document reproducible findings and retest corrected components in their page context.

0 areas selected

An implementation example

Automated checks are a starting point

Exercise critical journeys with keyboard navigation, assistive technology and realistic content. Describe each barrier in terms of the task it prevents and verify the remediation in context.

Evidence from the actual interaction

A customer portal collects long applications from people using phones, keyboards and assistive technology.

A failure to account for

A validation error appears above the viewport without being announced or linked to the field.

Illustrative scenario, not a customer case study.

A clean scan is only part of the evidence

The fragile approach

Treat a clean scan as complete coverage

A tool cannot reliably judge every reading order, interaction pattern or useful error message.

The intended approach

Combine automation and manual task checks

Use scans to catch repeatable issues, then inspect the experience with the input methods people rely on.

Quality, security & governance

Check the task across different ways of interacting.

Keyboard operation

Check focus order, visible focus, dialogs and complete workflows without a pointer.

Assistive technology

Test names, roles, states and announcements with representative screen reader journeys.

Regression tracking

Document reproducible findings and retest corrected components in their page context.

Yes. Start with critical journeys and reusable components, then prioritise barriers by their impact and the breadth of the fix.